Skip down to the How to fix your Wi-Fi network and internet issues section.
If you can, that means the problem is with your network, not the device. We always tell you not to connect to public networks unprotected, but just this once, go ahead and find the closest working Wi-Fi network - a friend’s house or a friendly coffee shop - and see if you can get online. Go ahead and scroll down to the How to fix Wi-Fi on a device section below. If they are, you know that the problem is localized to just that one device, which saves you some trouble. Your deviceįirst, check if your other smart devices are still connected to the internet. Fortunately, in cases like these, there’s only one of three things to blame: your device, your network, or the internet itself. You can’t cure an infection until you know what bug you’ve got, and likewise you can’t fix the Wi-Fi until you know why it went down in the first place. But before we can start fixing your Wi-Fi, there’s something else we need to ask first: Why is your Wi-Fi not working? That way even if your internet cuts out, you’ll be able to reference this article. So if you have a printer, start by printing this out, or at the very least saving this page to your desktop by clicking Ctrl+S.
We want to help you fix your wireless internet, but since this article is on the internet, well… you can see why that might be a problem.
